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Support for Verusco's customers

Verusco's existing customers are welcome to use the following pages and links for help in the setup, use and maintenance of our Products. Verusco prides itself on the quality and availability of the assistance it offers.

 

 

On Call Support

 

Frequently Asked Questions (FAQ)

 

Version Control Support (password protected)

 

 

On Call Support

NOTE!!

 

Only Verusco customers with a purchased Support package including On Call Support may contact Verusco On Call Support staff using the following numbers.

 

If you do not have a support contract please click here to contact Verusco

 

New Zealand's time zone is GMT +12. Click here to see the local time in New Zealand

 

Ian Dougherty

 

Phone +64 21 899002 or +64 4 5264076

Email: ian.dougherty@verusco.com

 

 

Craig Scott

 

Phone +64 21 415485

Email: craig.scott@verusco.com


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Frequently Asked Questions

Coding:

What is the importance of Serial Numbers?

What can I do if I find something in the coding I don't like or agree with?

 

Hardware:

How do I order hardware?

How can I store more video?

When I plug in my external Maxtor Hard Drive it asks for drivers?

I currently run on Windows Vista and my capture device does not work?

 

Software:

Why has my Verusco Certificate expired?

How do I renew my Verusco Certificate?

How do I renew Norton Antivirus (NAV) subscriptions?

 

Other:

Obtain the audit program here

 

 

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